If you are not satisfied with what you bought on Amicroon, you may be eligible to return it and get a refund by following the simple procedure set out in this Return and Refund Policy.

Return Policy for Amicroon

At Amicroon, we strive to ensure your satisfaction with every purchase. However, we understand that occasionally, you may need to return a product. Below are our guidelines regarding returns:

1. Eligibility for Returns :

Products eligible for return must be unused, undamaged, and in their original packaging.
Returns are accepted within 7 days from the date of delivery.
Certain items may not be eligible for return.

2. Return Process :

To initiate a return, please contact our customer service team at support@amicroon.com. Provide your order number and details about the product you wish to return.
Our team will guide you through the return process and provide you with a return authorization if your return meets our eligibility criteria.
Please package the item securely to prevent damage during transit.

3. Refund or Exchange :

Once we receive the returned item and verify its eligibility, we will process your refund or exchange.
Refunds will be issued to the original payment method used during the purchase.
If you opt for an exchange, we will ship the replacement item once the returned item is received and inspected.

4. Return Shipping :

Customers are responsible for the shipping costs associated with returning the item unless the return is due to an error on our part (e.g., wrong item shipped, damaged or defective product).
We recommend using a trackable shipping service for your return to ensure its safe arrival.

5. Restocking Fee :

A restocking fee of 2% may be deducted from your refund for certain returns, especially for items that require extensive processing or repackaging.

6. Damaged or Defective Items :

If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or refund, and we may cover the return shipping costs in such cases.

7. Final Sale Items :

Items marked as “Final Sale” are not eligible for return or exchange unless they arrive damaged or defective.

8. Non-Returnable Items :

Certain items such as (hygiene products)cannot be returned due to health and safety reasons or licensing restrictions.

9. Modifications to the Return Policy :

We reserve the right to update or modify our return policy at any time. Any changes will be effective immediately upon posting on our website.

Contact Us:

If you have any questions about our return policy or need assistance with a return, please don’t hesitate to contact our customer service team at support@amicroon.com.